亚马逊在哪申诉?亚马逊投诉中心位置?

2019-01-7 来源:环球华品网 3139

       1、亚马逊总裁贝索斯的邮箱


       jeff@amazon .com


       2、亚马逊官方邮箱


       notice@amazon .com


       seller-evaluation@amazon .com


       pq-review@amazon .com


       account-confirmation@amazon .com


       cn-seller-verification-enquiry@amazon .co.uk


       3、亚马逊VE申请邮件


       vendorexpress@amazon .com


       4、审核卖家评级表现


       seller-performance-policy@amazon .com


       5、品牌外观专利侵权


       copyright@amazon .com


       6、知识产权侵权解决后撤诉


       US:notice@amazon .com


       UK:notice@amazon .co.uk


       FR:notification@amazon .fr


       DE:benachrichtigung@amazon .de


       IT:notifica@amazon .it


       ES:aviso@amazon .es


       IN: notice@amazon .in


       MX:notice@amazon .com.mx


       7、亚马逊账号冻结后的余额处理


       payments-funds@amazon .com


       8、店铺被关闭货款申诉邮箱


       US:merchant-reserve-inquiry@amazon .com


       CA:payments-investigate@amazon .ca


       UK:payments-investigate@amazon .co.uk


       FR:investigation-amzpayments@amazon .fr


       DE:payments-nachforschungen@amazon .de


       IT:payments-investigate@amazon .it


       ES:investigacion-pagos@amazon .es


       IN:payments-investigate@amazon .in


       MX:payments-funds@amazon .com.mx


       9、受恶意攻击或者敲诈邮件


       标题:「feedback abuse report」 + 「卖家店铺名」发送到:investigate@amazon .com


       10、帐号不能登录怎么移除FBA库存?


       联系亚马逊付款的邮箱:payments-investigate@amazon .com;


       询问你的产品清单,告诉他需要移除库存,他会给你一个产品清单和移除库存的费用,如果你的账号余额不足的话会给你一个亚马逊的收款账号,你按要求把钱转过去,然后再回邮件告诉他,把地址给他,就给你移除了。


       11、产品质量(PQ)问题申诉


       US:seller-performance-policy@amazon .com


       UK:seller-performance-policy@amazon .co.uk


       FR:politique-performance-vendeur@amazon .fr


       DE:verkaeufer-performance-richtlinie@amazon .de


       IT:performance-venditore-politiche-di-condotta@amazon .it


       ES:politicas-performance-vendedor@amazon .es


       IN:seller-performance-policy@amazon .in


       MX:politicas-performance-vendedor@amazon .com.mx


       12、亚马逊各站点绩效团队邮箱


       US: seller-performance@amazon .com


       UK: seller-performance@amazon .co.uk


       FR: performance-vendeur@amazon .fr


       DE: verkaeufer-performance@amazon .de


       JP: alliance@amazon .co.jp


       ES: performance-vendedor@amazon .es


       IT: performance-venditore@amazon .it


       CA: seller-performance@amazon .ca


       用登录邮箱使用英语发送,发邮件时态度诚恳、并在末尾再次注明你的登录邮箱,方便对方查询。


       13、亚马逊投诉跟卖的入口


       A.从AM后台Contact Seller Support开case投诉, Report a violation


       https://sellercentral.amazon.com/hz/contact-us


       B.以权利人身份投诉侵权 https://www.amazon.com/gp/help/reports/infringement


       C.以买家身份test buy投诉 http://www.amazon.com/gp/help/reports/contact-us


       D.品牌+律师信 专利+律师信 amazon exclusive 重度垂直的产品策略


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